Frequently Asked Questions


Shipping Information

How will my parcel be delivered?

Do I pay for delivery?

Will I be charged customs fees?

Oders and Returns

Tracking my order

I haven't received my order

How can I return an item?

Is the wood that you sell sustainably harvested?

How do you prepare your wood?

Do you sand all of your guitar sets?

Payments

What payment types can I use?